As we mention everywhere in our website, we use Blockchain Financial as payment gateway.

• When you deploy a token, your email at Libra.Codes is used as reference to look at user accounts at Blockchain Financial. If we find one, we bind it to your Libra.Codes account. If you don't have an account there, one is made for you. This is notified to you in the deployment details.
  
  
• After deploying your first token, the same account at BCF is used for all your marketplace and auction operations.
  
  
• When someone pays something you sell, the buyer goes to BCF and makes the payment through CryptoWiz in the cryptocurrencies you specified when pushing the token to the marketplace or to an auction. You get an email on every payment, and there you're constantly reminded of the user account that received the funds.
  
  
• So, your funds are kept on your wallets at BCF. You just need to login and access your portfolio to withdraw your coins any time you want.

I don't know how to login to Blockchain Financial

• The email you specified when creating your account at Libra.Codes is used to look for accounts at BCF. If one is found, it is tied remotely to your account in our website.
• If we can't find an account at BCF with your email, we create one using the same user, password and email from Libra.Codes.
  
  
• If you can't login to BCF, try hitting the "Reset password" option in the BCF login dialog, then specify the email address on your Libra.Codes account and you'll get an email with links to all the accounts that match the email.

If you just can't find a way to access your coins

• You can always contact us using our contact form.
• You can always contact the BCF support staff using the contact form at BCF.